Wingfield House Terms and Conditions

Booking

  • Bookings may be made by telephone, e-mail or via a Tourist Information Centre.

  • When booking a deposit of the total cost of the first night is requested. 

  • Deposits are required within two weeks of making the booking or one week before the date booked whichever is earlier. 

  • Guests will be posted or e-mailed a confirmation letter.  Guests are advised to check that the details are correct.

 

Payment

  • Payment may be made by cash, cheque (made payable to "Rosemary Brinham.

  • Invoices (for business purposes) are available on request.

  • Wingfield House is not VAT registered.

 

Cancellation

  • Deposits are refundable if the booking is cancelled more than 14 days from the date of arrival.

  • The full cost of the booking is payable for cancellations with less than 7 days notice. 

  • For cancellation of last minute bookings (less than 7 days), the full cost of the booking is payable on cancellation (unless the cancellation is within 1 hour of the booking).

 

Arrival and Departure

  • Guests are requested to vacate their rooms by 10.30am on the day of departure.  Bags and vehicles may be left at Wingfield house on departure day by arrangement.

  • Bags and vehicles may not be left at Wingfield House beyond the length of stay.

  • Guests are requested to arrive between 4pm and 6pm.  Guests wishing to arrive outside of this time are requested to make arrangements so that keys can be left if there is no-one available to greet them.  

  • Rooms are not available for occupancy before 2pm but guests may leave vehicles and bags if they arrive early.

  • If guests have not arrived by 10pm and have not phoned ahead to warn of their late arrival, it will be assumed that they are not coming and it may not be possible to gain access to the house.

 

General

  • Guests are requested not to entertain non residents anywhere within the house and gardens.

  • Guests are given a key to the front door and their room so that they may come and go at their convenience for the duration of their stay.  There is no curfew.

  • The proprietor reserves the right to evict guests for anti social behavior.

  • Wingfield House is strictly no smoking.  Guests found smoking in their rooms will be asked to settle their bill and leave immediately regardless of the time.

  • Smoking areas are provided in the garden and on the patio. Guests are asked to dispose of their butts in the receptacle provided.

  • Dogs are welcome  by prior arrangement.

 

Green Policy

  • Where possible we recycle our waste.
  • Guests are requested to help reduce our carbon footprint by turning off unwanted electrical items e.g. lights and televisions.

  • We are responsible for pumping our own waste water to the main sewerage and drain system.  Guests are requested to use water sparingly when showering and bathing.